<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://www.gtconsult.com/blogs/tag/Governance/feed" rel="self" type="application/rss+xml"/><title>GTconsult - Blog #Governance</title><description>GTconsult - Blog #Governance</description><link>https://www.gtconsult.com/blogs/tag/Governance</link><lastBuildDate>Tue, 29 Sep 2026 02:54:37 -0700</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[Why AI Pilots Fail: The Demo Always Works, Production Doesn't]]></title><link>https://www.gtconsult.com/blogs/post/why-ai-pilots-fail-the-demo-always-works-production-doesn-t</link><description><![CDATA[<img align="left" hspace="5" src="https://www.gtconsult.com/Blog Site/AI Pilot Fail.png"/>Most AI pilots never fail because the model doesn't work. They fail in the gap between an impressive AI demo and a system running in production on real data.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_dKjebS3aSpiCtkISd7JQtQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_2wYAN2DNTpy12SEQIkWFTw" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_FtHDEzAFRDO-y_loOyj5fA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_lSLcZWY1LXBUbHXmbFrEag" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_lSLcZWY1LXBUbHXmbFrEag"] .zpimage-container figure img { width: 688px !important ; height: 360px !important ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-custom zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Blog%20Site/ChatGPT%20Image%20Sep%207-%202026-%2001_15_47%20PM.png" size="custom" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_gYesLvHBTWel5_Q3lRM2rg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><p></p><div><p style="text-align:left;">We've all watched an impressive AI demo. Clean data, a scripted question, a perfect answer. What almost nobody talks about is what happens next, when that same idea has to run on your own data, inside your own systems, without a script.</p><p style="text-align:left;"><br/></p><p style="text-align:left;">That gap, between the demo and an AI pilot that actually works day to day, is where most AI initiatives quietly die. Not because the technology fails. Because almost nobody plans for the part that comes after the demo.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_GjoMig2Y0cB9UA4D5Dpswg" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_3w_-UhYlzV08P25CeORYEg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_H7BBzQGc0dLAP4NLixJbUA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_sm83m86kVC2jiFGJl6klCA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><span><strong>Why most AI pilots fail: the numbers</strong></span></span></h2></div>
<div data-element-id="elm_at9bXmCppzWl20Fd5OQY9Q" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Independent research through 2026 keeps landing in the same place. MIT's NANDA initiative reviewed hundreds of enterprise generative AI deployments and found that the overwhelming majority delivered no measurable financial return, not a small return, none. RAND's analysis puts the overall AI project failure rate above 80%, roughly double the failure rate of a conventional IT project. Multiple independent studies through the year converge on an AI pilot-to-production failure rate sitting between 86% and 95%, depending on how strictly &quot;production&quot; gets defined.</p><p>The detail that matters most in all of that research: the model is almost never the reason. The demos work. The reviews are positive. Then the pilot meets the actual environment, real data, real authentication, real workflow dependencies, and quietly stalls.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_yd0cFD5PCxrkBHqb406kGg" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_KecXTs8DFaU0HsURhY1EqQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_eyE7dmqJJCaoKSTdfMFx_A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_7Budzl71WyxbJfRQqDmOrA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong>Why this shows up so often in Copilot Studio specifically</strong></span></h2></div>
<div data-element-id="elm_1bSd5PTgBgqaXanX_TWMkw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>This pattern is especially visible in Microsoft Copilot Studio, and that's not a coincidence. Copilot Studio is genuinely good at getting a working demo up fast, low-code, drag-and-drop, connected to a sample data source in an afternoon. That's a real strength. It's also exactly why the demo-to-production gap catches so many Microsoft 365 organisations off guard: the barrier to an impressive first version is so low that it's easy to mistake &quot;the agent works in the demo&quot; for &quot;the agent is ready.&quot;</p><p><br/></p><p>What Copilot Studio's interface doesn't show you is everything sitting just underneath: which knowledge sources the agent should actually be allowed to draw from, whether general model knowledge needs to be switched off to stop it hallucinating, how it authenticates against your real CRM or SharePoint data instead of a sample connection, and who owns it once it's live in Teams and someone's actually relying on it. None of that is a Copilot Studio limitation. It's the same demo-to-production gap this whole piece is about, just wearing a Microsoft 365 badge.</p><p><br/></p><p>Microsoft's own product design draws this exact line, which is a useful confirmation that the distinction is real rather than something vendors gloss over. Copilot Studio's self-service trial lets you build and test an agent internally, but agents on that tier can't be published externally at all. That's a sensible guardrail, not a flaw: it's Microsoft drawing the same boundary this whole piece is about, a working demo and a production-ready agent clear two different bars, and the platform is built to reflect that rather than blur it.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_BPfaD8_8rQorR3y97bfoHA" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_orf1SOY1uOI297_1UtJxMA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_rduH5YJmN659iMfwytB3Jw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_dkCOl_nCeUWLIdBl0Ahbnw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong>Why demos are built to succeed, and production isn't</strong></span></h2></div>
<div data-element-id="elm_lhwZkyxxpkujTRX3glUgLw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>A demo runs on curated data, in a controlled setting, answering a question someone already knew the answer to. None of that is dishonest, it's just a different exercise entirely from production. Production means messy data nobody's cleaned up, systems that were never designed to talk to each other, and edge cases nobody scripted for.</p><p><br/></p><p>The organisations that make it through share a specific pattern: they treat the gap between demo and production AI as the actual project, not as an afterthought once the demo gets approved.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_N7CCFTejcoCE23Etf4qQeQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_xadrBiu_S5HJtOoptjN6Ag" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_x9PqXhC4LdW9sU6K-vKMng" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Qd2is-FOuiXYCp55rvqzRQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong><span>Why this hasn't gotten easier as the models improved</span></strong></span></h2></div>
<div data-element-id="elm_FpNEHhZEHz4zTJ2NG42pKA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>It's tempting to assume this gap closes on its own as AI tools mature. It hasn't. The models genuinely have gotten better, faster, cheaper, easier to plug in. But the failure points research keeps identifying, dirty data with no clear owner, systems that were never built to talk to each other, no agreed definition of what &quot;working&quot; actually means, missing governance, are organisational problems, not model problems. A better model doesn't clean up your data for you. It doesn't decide who owns a broken integration. If anything, faster model progress has made this worse in one specific way: it's now easier than ever to stand up an impressive demo, which means more organisations are reaching the demo stage, discovering the same gap, and being surprised by it all over again.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_0eUxTVxTow35hvZFrT3E-g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_SQO5DKFSGqxWqUCoaBbCYg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_38BjdJ9AKXz8wctJdI8Tfg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_8Pgaiqnm0j09ZQoF8maFUQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong><span>A recent example, with an honest caveat</span></strong></span></h2></div>
</div></div></div></div><div data-element-id="elm_Pp5wUSFeVh_BDw0yyt-E4g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_56zhUBB98QUZVLeJV49hHg" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_X5SbKj94lKy_i2-3viG2QQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_yGlmOUHGdVWCmLtH21kHag" data-element-type="video" class="zpelement zpelem-video "><style type="text/css"> @media (max-width: 767px) { [data-element-id="elm_yGlmOUHGdVWCmLtH21kHag"].zpelem-video iframe.zpvideo{ width:560px !important; height:315px !important; } } @media all and (min-width: 768px) and (max-width:991px){ [data-element-id="elm_yGlmOUHGdVWCmLtH21kHag"].zpelem-video iframe.zpvideo{ width:560px !important; height:315px !important; } } </style><div class="zpvideo-container zpiframe-align-left zpiframe-mobile-align-center zpiframe-tablet-align-center"><iframe class="zpvideo " width="560" height="260" src="https://www.youtube.com/embed/Hom5lzCMh8k?si=8sXI6p742h7uE14P" frameborder="0" allowfullscreen></iframe></div>
</div></div><div data-element-id="elm_xvlehJm8BmeWH5HwULOV9g" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_rOJUugMOq44Hsk1T5c_o0A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><p></p><div><p style="text-align:left;">This is the exact gap GT Consult's own agentic AI team ran into building a real, working agent for our own sales team, not a demo, a genuine daily tool. The Copilot Studio demos are polished and convincing. Getting our own CRM data into an agent that runs reliably, doesn't hallucinate, and actually saves someone real time every day, took real engineering: precise knowledge sources, careful prompt design, and a lot of decisions a demo never has to make. It's part of a wider series we've documented on <a href="https://www.gtconsult.com/blogs/post/building-agentic-ai-in-copilot-studio-what-we-learned">what it actually takes to build agentic AI in Copilot Studio</a>.</p><p style="text-align:left;"><br/></p><p></p><div><p style="text-align:left;">Worth being upfront about: we documented that particular build about a year ago now, and the tools themselves have moved fast since then, some of the specific setup steps in that video are already a step or two behind what's available today.&nbsp;</p></div><p></p></div><p></p></div>
</div></div></div><div data-element-id="elm_53_2J4M_XA0jQWRKPg6h2A" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_3-uI4mVb3qs5t49ZyTwzmQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_VPmRTxbEXUDZZdwwCL1xDA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p><span><span>But the underlying lesson hasn't dated at all, the gap between a demo and something that runs reliably on your own data is still exactly where most AI pilots stall, a year on. If you want to see where we started, </span><a href="https://www.youtube.com/watch?v=Hom5lzCMh8k">the series is still worth a look</a><span style="text-align:center;">, and we've got a lot more recent builds we're looking forward to sharing.</span></span></p></div>
</div></div></div></div></div><div data-element-id="elm_uNNFH1GpXT8WTMsA34GNtQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_5WYnSjV3jD4c2ROzEZkIaA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_urzPwhq8AYl-FppvmiYc2w" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_oOJdHYCJJGoDO2sfnmw64g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong>AI pilot to production checklist: what to check first</strong></span></h2></div>
<div data-element-id="elm_vEeaV1_9cDT5QwwErcMF4g" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>A few honest questions tend to surface the gap early, before it costs you a quarter:</p></div><p></p></div>
</div><div data-element-id="elm_5vcEY7SJf2X1a6Tj209LlA" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_5vcEY7SJf2X1a6Tj209LlA"] div.zpspacer { height:6px; } @media (max-width: 768px) { div[data-element-id="elm_5vcEY7SJf2X1a6Tj209LlA"] div.zpspacer { height:calc(6px / 3); } } </style><div class="zpspacer " data-height="6"></div>
</div></div></div></div></div><div data-element-id="elm_-NPhRX32gcN504LFUnLavQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg zscustom-section-139 "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_uLe0guUdgObDR5QACGdZUw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_32swm2B-2-whliyQVgenpQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zscolumn-spacing zpalign-self- zplight-section zplight-section-bg "><style type="text/css"></style><div data-element-id="elm_Q2d3R3EZpcfmuX-NJhOfcQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_rxh0X3iMDkEQOBhFRUqmxw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-4 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_rq2gDLLoAOBG7deNKzyY0Q" data-element-type="box" class="zpelem-box zpelement zpbox-container zsbox-spacing zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_rq2gDLLoAOBG7deNKzyY0Q"].zpelem-box{ background-color:rgb(255, 255, 255); background-image:unset; } </style><div data-element-id="elm_30U1eFKxaMf4C_H-7Y_HiA" data-element-type="icon" class="zpelement zpelem-icon "><style type="text/css"></style><div class="zpicon-container zpicon-align-center zpicon-align-mobile-center zpicon-align-tablet-center"><style></style><span class="zpicon zpicon-common zpicon-anchor zpicon-size-md zpicon-style-none "><svg viewBox="0 0 512 512" height="512" width="512" aria-label="hidden" xmlns="http://www.w3.org/2000/svg"><path d="M332.8 320h38.4c6.4 0 12.8-6.4 12.8-12.8V172.8c0-6.4-6.4-12.8-12.8-12.8h-38.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h38.4c6.4 0 12.8-6.4 12.8-12.8V76.8c0-6.4-6.4-12.8-12.8-12.8h-38.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-288 0h38.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-38.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h38.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-38.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zM496 384H64V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-32c0-8.84-7.16-16-16-16z"></path></svg></span></div>
</div><div data-element-id="elm__cJRVl7xT4sj1YAUtzJhUQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:16px;font-weight:500;color:rgb(0, 27, 76);"><strong>Where does the data actually come from, and who owns it if it's wrong?</strong></span></h3></div>
<div data-element-id="elm_YIpO6aAJldptrlJuQyh-Cg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>A demo doesn't need an answer to this. Production does, immediately.</p><p><br/></p></div><p></p></div>
</div></div></div><div data-element-id="elm_UQSgAPJNXE5Vy_xApFu6lw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-4 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_vEGyHlduUxjhG_K7Ltlkbg" data-element-type="box" class="zpelem-box zpelement zpbox-container zsbox-spacing zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_vEGyHlduUxjhG_K7Ltlkbg"].zpelem-box{ background-color:rgb(255, 255, 255); background-image:unset; } </style><div data-element-id="elm_vkUINDMqbpl36-FPgEpDcA" data-element-type="icon" class="zpelement zpelem-icon "><style type="text/css"></style><div class="zpicon-container zpicon-align-center zpicon-align-mobile-center zpicon-align-tablet-center"><style></style><span class="zpicon zpicon-common zpicon-anchor zpicon-size-md zpicon-style-none "><svg viewBox="0 0 512 512" height="512" width="512" aria-label="hidden" xmlns="http://www.w3.org/2000/svg"><path d="M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zM262.655 90c-54.497 0-89.255 22.957-116.549 63.758-3.536 5.286-2.353 12.415 2.715 16.258l34.699 26.31c5.205 3.947 12.621 3.008 16.665-2.122 17.864-22.658 30.113-35.797 57.303-35.797 20.429 0 45.698 13.148 45.698 32.958 0 14.976-12.363 22.667-32.534 33.976C247.128 238.528 216 254.941 216 296v4c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12v-1.333c0-28.462 83.186-29.647 83.186-106.667 0-58.002-60.165-102-116.531-102zM256 338c-25.365 0-46 20.635-46 46 0 25.364 20.635 46 46 46s46-20.636 46-46c0-25.365-20.635-46-46-46z"></path></svg></span></div>
</div><div data-element-id="elm_Tf3M3rrqliNPnWWkgUXnww" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:16px;"><span><strong><span style="font-weight:500;color:rgb(0, 27, 76);"><b>What happens when the agent doesn't know the answer?</b></span></strong></span><strong></strong></span></h3></div>
<div data-element-id="elm_Q-HkypqXMl7AC_H7FZw_WA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>If the honest answer is &quot;it'll probably make something up,&quot; that's not a launch, that's a liability.</p></div><p></p></div>
</div></div></div><div data-element-id="elm_7kcvaG47PVk4R4lxj8ynag" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-4 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Dj7JQB64kNixXAK_CHAlfQ" data-element-type="box" class="zpelem-box zpelement zpbox-container zsbox-spacing zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Dj7JQB64kNixXAK_CHAlfQ"].zpelem-box{ background-color:rgb(255, 255, 255); background-image:unset; } </style><div data-element-id="elm_HvsHQ4Pl7j_QhPBQZuLnDQ" data-element-type="icon" class="zpelement zpelem-icon "><style type="text/css"></style><div class="zpicon-container zpicon-align-center zpicon-align-mobile-center zpicon-align-tablet-center"><style></style><span class="zpicon zpicon-common zpicon-anchor zpicon-size-md zpicon-style-none "><svg viewBox="0 0 640 512" height="640" width="512" aria-label="hidden" xmlns="http://www.w3.org/2000/svg"><path d="M96 224c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm448 0c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm32 32h-64c-17.6 0-33.5 7.1-45.1 18.6 40.3 22.1 68.9 62 75.1 109.4h66c17.7 0 32-14.3 32-32v-32c0-35.3-28.7-64-64-64zm-256 0c61.9 0 112-50.1 112-112S381.9 32 320 32 208 82.1 208 144s50.1 112 112 112zm76.8 32h-8.3c-20.8 10-43.9 16-68.5 16s-47.6-6-68.5-16h-8.3C179.6 288 128 339.6 128 403.2V432c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48v-28.8c0-63.6-51.6-115.2-115.2-115.2zm-223.7-13.4C161.5 263.1 145.6 256 128 256H64c-35.3 0-64 28.7-64 64v32c0 17.7 14.3 32 32 32h65.9c6.3-47.4 34.9-87.3 75.2-109.4z"></path></svg></span></div>
</div><div data-element-id="elm_728D3A4Y0kL2szDBEao2eQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="color:rgb(0, 27, 76);"><span style="font-size:16px;"><strong>Who's accountable once it's live?</strong></span><span style="font-size:16px;"><span><br/></span></span></span><span style="font-size:16px;">​</span></h3></div>
<div data-element-id="elm_Uenc6VUfxKyqdi-zyI7IqQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Not who built it, who owns it when it breaks at 6pm on a Friday.</p><p><br/></p></div><p></p></div>
</div></div></div></div></div></div><div data-element-id="elm_qHkhLaz5S5K5gTtTqItXgQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_AB_yEbcmtqlpOasGh-ePGw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zscolumn-spacing zpalign-self- zplight-section zplight-section-bg "><style type="text/css"> [data-element-id="elm_AB_yEbcmtqlpOasGh-ePGw"].zpelem-col{ margin-block-start:-28px; } </style><div data-element-id="elm_3xHrOsb19YemThlAaQdkbg" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_86UGPTVNbhHkRs_r96ASew" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-4 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_dWqNY07zRKceQu6beGFLeQ" data-element-type="box" class="zpelem-box zpelement zpbox-container zsbox-spacing zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_dWqNY07zRKceQu6beGFLeQ"].zpelem-box{ background-color:rgb(255, 255, 255); background-image:unset; } </style><div data-element-id="elm_rRabBc4iF7KwF9-Pd6A6UA" data-element-type="icon" class="zpelement zpelem-icon "><style type="text/css"></style><div class="zpicon-container zpicon-align-center zpicon-align-mobile-center zpicon-align-tablet-center"><style></style><span class="zpicon zpicon-common zpicon-anchor zpicon-size-md zpicon-style-none "><svg viewBox="0 0 512 512" height="512" width="512" aria-label="hidden" xmlns="http://www.w3.org/2000/svg"><path d="M487.4 315.7l-42.6-24.6c4.3-23.2 4.3-47 0-70.2l42.6-24.6c4.9-2.8 7.1-8.6 5.5-14-11.1-35.6-30-67.8-54.7-94.6-3.8-4.1-10-5.1-14.8-2.3L380.8 110c-17.9-15.4-38.5-27.3-60.8-35.1V25.8c0-5.6-3.9-10.5-9.4-11.7-36.7-8.2-74.3-7.8-109.2 0-5.5 1.2-9.4 6.1-9.4 11.7V75c-22.2 7.9-42.8 19.8-60.8 35.1L88.7 85.5c-4.9-2.8-11-1.9-14.8 2.3-24.7 26.7-43.6 58.9-54.7 94.6-1.7 5.4.6 11.2 5.5 14L67.3 221c-4.3 23.2-4.3 47 0 70.2l-42.6 24.6c-4.9 2.8-7.1 8.6-5.5 14 11.1 35.6 30 67.8 54.7 94.6 3.8 4.1 10 5.1 14.8 2.3l42.6-24.6c17.9 15.4 38.5 27.3 60.8 35.1v49.2c0 5.6 3.9 10.5 9.4 11.7 36.7 8.2 74.3 7.8 109.2 0 5.5-1.2 9.4-6.1 9.4-11.7v-49.2c22.2-7.9 42.8-19.8 60.8-35.1l42.6 24.6c4.9 2.8 11 1.9 14.8-2.3 24.7-26.7 43.6-58.9 54.7-94.6 1.5-5.5-.7-11.3-5.6-14.1zM256 336c-44.1 0-80-35.9-80-80s35.9-80 80-80 80 35.9 80 80-35.9 80-80 80z"></path></svg></span></div>
</div><div data-element-id="elm_SR0_Px5NrZRZXt2a3vgE0w" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="color:rgb(0, 27, 76);"><span style="font-size:16px;"><span><span style="font-weight:500;"><span><strong>What does &quot;working&quot; actually mean, in a number, not a feeling?</strong></span></span></span></span><br/></span><span style="font-size:16px;color:rgb(166, 206, 57);">​</span></h3></div>
<div data-element-id="elm_DdCSk5a0TYjIoBNB-EgSNg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p>Without that, there's no way to tell a stalled AI pilot from a successful one.</p><p><br/></p><p><br/></p></div></div><p></p></div>
</div></div></div><div data-element-id="elm_4HKALamj36EixP1OaURrBA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-4 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_zSx7aWHHvFi1S5LB6kHTPA" data-element-type="box" class="zpelem-box zpelement zpbox-container zsbox-spacing zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_zSx7aWHHvFi1S5LB6kHTPA"].zpelem-box{ background-color:rgb(255, 255, 255); background-image:unset; } </style><div data-element-id="elm_OwozKdiNK-vIcbj9ui336g" data-element-type="icon" class="zpelement zpelem-icon "><style type="text/css"></style><div class="zpicon-container zpicon-align-center zpicon-align-mobile-center zpicon-align-tablet-center"><style></style><span class="zpicon zpicon-common zpicon-anchor zpicon-size-md zpicon-style-none "><svg viewBox="0 0 576 512" height="576" width="512" aria-label="hidden" xmlns="http://www.w3.org/2000/svg"><path d="M402.6 83.2l90.2 90.2c3.8 3.8 3.8 10 0 13.8L274.4 405.6l-92.8 10.3c-12.4 1.4-22.9-9.1-21.5-21.5l10.3-92.8L388.8 83.2c3.8-3.8 10-3.8 13.8 0zm162-22.9l-48.8-48.8c-15.2-15.2-39.9-15.2-55.2 0l-35.4 35.4c-3.8 3.8-3.8 10 0 13.8l90.2 90.2c3.8 3.8 10 3.8 13.8 0l35.4-35.4c15.2-15.3 15.2-40 0-55.2zM384 346.2V448H64V128h229.8c3.2 0 6.2-1.3 8.5-3.5l40-40c7.6-7.6 2.2-20.5-8.5-20.5H48C21.5 64 0 85.5 0 112v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V306.2c0-10.7-12.9-16-20.5-8.5l-40 40c-2.2 2.3-3.5 5.3-3.5 8.5z"></path></svg></span></div>
</div><div data-element-id="elm_Geh4zU3qzwghsROIIeKE0Q" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="color:rgb(0, 27, 76);"><span style="font-size:16px;"><span style="font-weight:500;"><strong>Are your licences and prerequisites actually in place?</strong></span><strong></strong></span><br/></span><span style="color:rgb(166, 206, 57);font-size:16px;">​</span></h3></div>
<div data-element-id="elm_CCQh19Yfy8-twXumIXhHRQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p>Our <a href="https://www.gtconsult.com/blogs/post/the-copilot-readiness-checklist-nobody-wants-to-do" target="_blank" rel="">Copilot Readiness Checklist</a> covers the groundwork most organisations skip before this stage.</p><p><br/></p></div><p></p></div><p></p></div>
</div></div></div><div data-element-id="elm_Gd6MqOn9zS3eLFCZqiGSRA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-4 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_FWeU1tm_RGMMOed3he_z1w" data-element-type="box" class="zpelem-box zpelement zpbox-container zsbox-spacing zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_FWeU1tm_RGMMOed3he_z1w"].zpelem-box{ background-color:rgb(255, 255, 255); background-image:unset; } </style><div data-element-id="elm_YIa8ZgCowbGcTMcdwLuOyQ" data-element-type="icon" class="zpelement zpelem-icon "><style type="text/css"></style><div class="zpicon-container zpicon-align-center zpicon-align-mobile-center zpicon-align-tablet-center"><style></style><span class="zpicon zpicon-common zpicon-anchor zpicon-size-md zpicon-style-none "><svg viewBox="0 0 384 512" height="384" width="512" aria-label="hidden" xmlns="http://www.w3.org/2000/svg"><path d="M320,32a32,32,0,0,0-64,0v96h64Zm48,128H16A16,16,0,0,0,0,176v32a16,16,0,0,0,16,16H32v32A160.07,160.07,0,0,0,160,412.8V512h64V412.8A160.07,160.07,0,0,0,352,256V224h16a16,16,0,0,0,16-16V176A16,16,0,0,0,368,160ZM128,32a32,32,0,0,0-64,0v96h64Z"></path></svg></span></div>
</div><div data-element-id="elm_mM9inR2ip23toI1_hxq0ag" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h3
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:16px;"></span><span style="color:rgb(0, 27, 76);"><span style="font-size:16px;font-weight:500;"><strong>If you're building in Copilot Studio, is the agent connected to real data yet, or still a sample?</strong></span><span style="font-size:16px;"><span></span></span><span style="font-size:16px;">​</span></span></h3></div>
<div data-element-id="elm_ybF903Ll9Dw23460aF_lQg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p></p><div><p>A demo pointed at a sample dataset tells you almost nothing about how it'll behave once it's reading your actual CRM, SharePoint, or Dataverse data.</p></div></div><p></p></div>
</div></div></div></div></div></div></div></div><div data-element-id="elm_56fr4eHFAF6tc5ZXcFluPA" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_8ARU_Mw_twvp9KfBmBTxBA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_zEPieZ2-Viu69HD97VR7_A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_7lEvVmb2RMGKl5vKw-Aqkw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>None of these questions are exotic. They're just rarely asked before the demo gets approved, which is exactly when they're cheapest to answer.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_jISFAwQAtI75k-7TVWBXrQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_U1NPBmDK5U9I4MQkNhi4nA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_NA5CZHH2z8HwnH7lsi6K-A" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_kgY2qJab5pgwePhPiKGNzw" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong>Frequently asked questions</strong></span></h2></div>
<div data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow" data-element-type="accordion" class="zpelement zpelem-accordion " data-tabs-inactive="false" data-icon-style="1"><style> [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion, [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion-content{ border-style:solid; border-color: !important; } [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion-content.zpaccordion-active-content:last-of-type{ border-block-end-width:1px !important; } [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion.zpaccordion-active + .zpaccordion-content{ border-block-start-color: transparent !important; } @media all and (min-width: 768px) and (max-width:991px){ [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion, [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion-content{ border-style:solid; border-color: !important; } [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion-content:last-of-type{ border-block-end-width:1px !important; } [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion.zpaccordion-active + .zpaccordion-content{ border-block-start-color: transparent !important; } } @media all and (max-width:767px){ [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion, [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion-content{ border-style:solid; border-color: !important; } [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion-content:last-of-type{ border-block-end-width:1px !important; } [data-element-id="elm_KMWEnHKlAZwQxnUYcFc_Ow"] .zpaccordion-container.zpaccordion-style-01 .zpaccordion.zpaccordion-active + .zpaccordion-content{ border-block-start-color: transparent !important; } } </style><div class="zpaccordion-container zpaccordion-style-01 zpaccordion-with-icon zpaccord-svg-icon-1 zpaccordion-icon-align-left "><div data-element-id="elm_HAabviGjvxvzIH3MGcJdUA" id="zpaccord-hdr-elm_5Fy8oGngntp_WP22diaU0Q" data-element-type="accordionheader" class="zpelement zpaccordion " data-tab-name="Why do most AI pilots fail to reach production?" data-content-id="elm_5Fy8oGngntp_WP22diaU0Q" style="margin-top:0;" tabindex="0" role="button" aria-expanded="false" aria-controls="zpaccord-panel-elm_5Fy8oGngntp_WP22diaU0Q" aria-label="Why do most AI pilots fail to reach production?"><span class="zpaccordion-name">Why do most AI pilots fail to reach production?</span><span class="zpaccordionicon zpaccord-icon-inactive"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M98.9,184.7l1.8,2.1l136,156.5c4.6,5.3,11.5,8.6,19.2,8.6c7.7,0,14.6-3.4,19.2-8.6L411,187.1l2.3-2.6 c1.7-2.5,2.7-5.5,2.7-8.7c0-8.7-7.4-15.8-16.6-15.8v0H112.6v0c-9.2,0-16.6,7.1-16.6,15.8C96,179.1,97.1,182.2,98.9,184.7z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M128,169.174c-1.637,0-3.276-0.625-4.525-1.875l-56.747-56.747c-2.5-2.499-2.5-6.552,0-9.05c2.497-2.5,6.553-2.5,9.05,0 L128,153.722l52.223-52.22c2.496-2.5,6.553-2.5,9.049,0c2.5,2.499,2.5,6.552,0,9.05l-56.746,56.747 C131.277,168.549,129.638,169.174,128,169.174z M256,128C256,57.42,198.58,0,128,0C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128 C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2c-63.522,0-115.2-51.679-115.2-115.2 C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,298.3L256,298.3L256,298.3l174.2-167.2c4.3-4.2,11.4-4.1,15.8,0.2l30.6,29.9c4.4,4.3,4.5,11.3,0.2,15.5L264.1,380.9c-2.2,2.2-5.2,3.2-8.1,3c-3,0.1-5.9-0.9-8.1-3L35.2,176.7c-4.3-4.2-4.2-11.2,0.2-15.5L66,131.3c4.4-4.3,11.5-4.4,15.8-0.2L256,298.3z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H288V94.6c0-16.9-14.3-30.6-32-30.6c-17.7,0-32,13.7-32,30.6V224H94.6C77.7,224,64,238.3,64,256 c0,17.7,13.7,32,30.6,32H224v129.4c0,16.9,14.3,30.6,32,30.6c17.7,0,32-13.7,32-30.6V288h129.4c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span><span class="zpaccordionicon zpaccord-icon-active"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M413.1,327.3l-1.8-2.1l-136-156.5c-4.6-5.3-11.5-8.6-19.2-8.6c-7.7,0-14.6,3.4-19.2,8.6L101,324.9l-2.3,2.6 C97,330,96,333,96,336.2c0,8.7,7.4,15.8,16.6,15.8v0h286.8v0c9.2,0,16.6-7.1,16.6-15.8C416,332.9,414.9,329.8,413.1,327.3z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M184.746,156.373c-1.639,0-3.275-0.625-4.525-1.875L128,102.278l-52.223,52.22c-2.497,2.5-6.55,2.5-9.05,0 c-2.5-2.498-2.5-6.551,0-9.05l56.749-56.747c1.2-1.2,2.828-1.875,4.525-1.875l0,0c1.697,0,3.325,0.675,4.525,1.875l56.745,56.747 c2.5,2.499,2.5,6.552,0,9.05C188.021,155.748,186.383,156.373,184.746,156.373z M256,128C256,57.42,198.58,0,128,0 C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2 c-63.522,0-115.2-51.679-115.2-115.2C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,213.7L256,213.7L256,213.7l174.2,167.2c4.3,4.2,11.4,4.1,15.8-0.2l30.6-29.9c4.4-4.3,4.5-11.3,0.2-15.5L264.1,131.1c-2.2-2.2-5.2-3.2-8.1-3c-3-0.1-5.9,0.9-8.1,3L35.2,335.3c-4.3,4.2-4.2,11.2,0.2,15.5L66,380.7c4.4,4.3,11.5,4.4,15.8,0.2L256,213.7z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H94.6C77.7,224,64,238.3,64,256c0,17.7,13.7,32,30.6,32h322.8c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span></div>
<div data-element-id="elm_5Fy8oGngntp_WP22diaU0Q" id="zpaccord-panel-elm_5Fy8oGngntp_WP22diaU0Q" data-element-type="accordioncontainer" class="zpelement zpaccordion-content " style="margin-top:0;" role="region" aria-labelledby="zpaccord-hdr-elm_5Fy8oGngntp_WP22diaU0Q"><div class="zpaccordion-element-container"><div data-element-id="elm_a3_c7733NYbH1Xj9axTduw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_Pqw5kBBZ1lRM7zrfmy8tzQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_0IeU5y-Q01p2cTLP2QiZrw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Research consistently finds it isn't the AI model itself, most demos work fine. AI pilots fail because of organisational gaps: messy or unowned data, systems that were never built to integrate, no clear definition of success, and governance brought in too late instead of from the start.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_JeM7K8dx6N56YNtcBtMf2g" id="zpaccord-hdr-elm_0dD96_ErSz3WZZTCHAVdpQ" data-element-type="accordionheader" class="zpelement zpaccordion " data-tab-name="What percentage of AI pilots actually reach production?" data-content-id="elm_0dD96_ErSz3WZZTCHAVdpQ" style="margin-top:0;" tabindex="0" role="button" aria-expanded="false" aria-controls="zpaccord-panel-elm_0dD96_ErSz3WZZTCHAVdpQ" aria-label="What percentage of AI pilots actually reach production?"><span class="zpaccordion-name">What percentage of AI pilots actually reach production?</span><span class="zpaccordionicon zpaccord-icon-inactive"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M98.9,184.7l1.8,2.1l136,156.5c4.6,5.3,11.5,8.6,19.2,8.6c7.7,0,14.6-3.4,19.2-8.6L411,187.1l2.3-2.6 c1.7-2.5,2.7-5.5,2.7-8.7c0-8.7-7.4-15.8-16.6-15.8v0H112.6v0c-9.2,0-16.6,7.1-16.6,15.8C96,179.1,97.1,182.2,98.9,184.7z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M128,169.174c-1.637,0-3.276-0.625-4.525-1.875l-56.747-56.747c-2.5-2.499-2.5-6.552,0-9.05c2.497-2.5,6.553-2.5,9.05,0 L128,153.722l52.223-52.22c2.496-2.5,6.553-2.5,9.049,0c2.5,2.499,2.5,6.552,0,9.05l-56.746,56.747 C131.277,168.549,129.638,169.174,128,169.174z M256,128C256,57.42,198.58,0,128,0C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128 C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2c-63.522,0-115.2-51.679-115.2-115.2 C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,298.3L256,298.3L256,298.3l174.2-167.2c4.3-4.2,11.4-4.1,15.8,0.2l30.6,29.9c4.4,4.3,4.5,11.3,0.2,15.5L264.1,380.9c-2.2,2.2-5.2,3.2-8.1,3c-3,0.1-5.9-0.9-8.1-3L35.2,176.7c-4.3-4.2-4.2-11.2,0.2-15.5L66,131.3c4.4-4.3,11.5-4.4,15.8-0.2L256,298.3z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H288V94.6c0-16.9-14.3-30.6-32-30.6c-17.7,0-32,13.7-32,30.6V224H94.6C77.7,224,64,238.3,64,256 c0,17.7,13.7,32,30.6,32H224v129.4c0,16.9,14.3,30.6,32,30.6c17.7,0,32-13.7,32-30.6V288h129.4c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span><span class="zpaccordionicon zpaccord-icon-active"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M413.1,327.3l-1.8-2.1l-136-156.5c-4.6-5.3-11.5-8.6-19.2-8.6c-7.7,0-14.6,3.4-19.2,8.6L101,324.9l-2.3,2.6 C97,330,96,333,96,336.2c0,8.7,7.4,15.8,16.6,15.8v0h286.8v0c9.2,0,16.6-7.1,16.6-15.8C416,332.9,414.9,329.8,413.1,327.3z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M184.746,156.373c-1.639,0-3.275-0.625-4.525-1.875L128,102.278l-52.223,52.22c-2.497,2.5-6.55,2.5-9.05,0 c-2.5-2.498-2.5-6.551,0-9.05l56.749-56.747c1.2-1.2,2.828-1.875,4.525-1.875l0,0c1.697,0,3.325,0.675,4.525,1.875l56.745,56.747 c2.5,2.499,2.5,6.552,0,9.05C188.021,155.748,186.383,156.373,184.746,156.373z M256,128C256,57.42,198.58,0,128,0 C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2 c-63.522,0-115.2-51.679-115.2-115.2C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,213.7L256,213.7L256,213.7l174.2,167.2c4.3,4.2,11.4,4.1,15.8-0.2l30.6-29.9c4.4-4.3,4.5-11.3,0.2-15.5L264.1,131.1c-2.2-2.2-5.2-3.2-8.1-3c-3-0.1-5.9,0.9-8.1,3L35.2,335.3c-4.3,4.2-4.2,11.2,0.2,15.5L66,380.7c4.4,4.3,11.5,4.4,15.8,0.2L256,213.7z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H94.6C77.7,224,64,238.3,64,256c0,17.7,13.7,32,30.6,32h322.8c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span></div>
<div data-element-id="elm_0dD96_ErSz3WZZTCHAVdpQ" id="zpaccord-panel-elm_0dD96_ErSz3WZZTCHAVdpQ" data-element-type="accordioncontainer" class="zpelement zpaccordion-content " style="margin-top:0;" role="region" aria-labelledby="zpaccord-hdr-elm_0dD96_ErSz3WZZTCHAVdpQ"><div class="zpaccordion-element-container"><div data-element-id="elm_4UrHG0wzvVNVTENQRZ5V_A" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_3DsURudfq5soY1X5zSqHlQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_PdHYUw-wuQfzVcy3IC3q3w" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Independent 2026 research puts the figure between roughly 12% and 20%, depending on the study and how strictly &quot;production&quot; is defined. The rest stall somewhere between pilot and genuine day-to-day use.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_7ERSte4CwYouyYEZ0q3mBg" id="zpaccord-hdr-elm_VcogZnBLcKNvSgk2GHONdg" data-element-type="accordionheader" class="zpelement zpaccordion " data-tab-name="What's the biggest difference between an AI demo and a production AI system?" data-content-id="elm_VcogZnBLcKNvSgk2GHONdg" style="margin-top:0;" tabindex="0" role="button" aria-expanded="false" aria-controls="zpaccord-panel-elm_VcogZnBLcKNvSgk2GHONdg" aria-label="What's the biggest difference between an AI demo and a production AI system?"><span class="zpaccordion-name">What's the biggest difference between an AI demo and a production AI system?</span><span class="zpaccordionicon zpaccord-icon-inactive"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M98.9,184.7l1.8,2.1l136,156.5c4.6,5.3,11.5,8.6,19.2,8.6c7.7,0,14.6-3.4,19.2-8.6L411,187.1l2.3-2.6 c1.7-2.5,2.7-5.5,2.7-8.7c0-8.7-7.4-15.8-16.6-15.8v0H112.6v0c-9.2,0-16.6,7.1-16.6,15.8C96,179.1,97.1,182.2,98.9,184.7z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M128,169.174c-1.637,0-3.276-0.625-4.525-1.875l-56.747-56.747c-2.5-2.499-2.5-6.552,0-9.05c2.497-2.5,6.553-2.5,9.05,0 L128,153.722l52.223-52.22c2.496-2.5,6.553-2.5,9.049,0c2.5,2.499,2.5,6.552,0,9.05l-56.746,56.747 C131.277,168.549,129.638,169.174,128,169.174z M256,128C256,57.42,198.58,0,128,0C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128 C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2c-63.522,0-115.2-51.679-115.2-115.2 C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,298.3L256,298.3L256,298.3l174.2-167.2c4.3-4.2,11.4-4.1,15.8,0.2l30.6,29.9c4.4,4.3,4.5,11.3,0.2,15.5L264.1,380.9c-2.2,2.2-5.2,3.2-8.1,3c-3,0.1-5.9-0.9-8.1-3L35.2,176.7c-4.3-4.2-4.2-11.2,0.2-15.5L66,131.3c4.4-4.3,11.5-4.4,15.8-0.2L256,298.3z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H288V94.6c0-16.9-14.3-30.6-32-30.6c-17.7,0-32,13.7-32,30.6V224H94.6C77.7,224,64,238.3,64,256 c0,17.7,13.7,32,30.6,32H224v129.4c0,16.9,14.3,30.6,32,30.6c17.7,0,32-13.7,32-30.6V288h129.4c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span><span class="zpaccordionicon zpaccord-icon-active"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M413.1,327.3l-1.8-2.1l-136-156.5c-4.6-5.3-11.5-8.6-19.2-8.6c-7.7,0-14.6,3.4-19.2,8.6L101,324.9l-2.3,2.6 C97,330,96,333,96,336.2c0,8.7,7.4,15.8,16.6,15.8v0h286.8v0c9.2,0,16.6-7.1,16.6-15.8C416,332.9,414.9,329.8,413.1,327.3z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M184.746,156.373c-1.639,0-3.275-0.625-4.525-1.875L128,102.278l-52.223,52.22c-2.497,2.5-6.55,2.5-9.05,0 c-2.5-2.498-2.5-6.551,0-9.05l56.749-56.747c1.2-1.2,2.828-1.875,4.525-1.875l0,0c1.697,0,3.325,0.675,4.525,1.875l56.745,56.747 c2.5,2.499,2.5,6.552,0,9.05C188.021,155.748,186.383,156.373,184.746,156.373z M256,128C256,57.42,198.58,0,128,0 C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2 c-63.522,0-115.2-51.679-115.2-115.2C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,213.7L256,213.7L256,213.7l174.2,167.2c4.3,4.2,11.4,4.1,15.8-0.2l30.6-29.9c4.4-4.3,4.5-11.3,0.2-15.5L264.1,131.1c-2.2-2.2-5.2-3.2-8.1-3c-3-0.1-5.9,0.9-8.1,3L35.2,335.3c-4.3,4.2-4.2,11.2,0.2,15.5L66,380.7c4.4,4.3,11.5,4.4,15.8,0.2L256,213.7z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H94.6C77.7,224,64,238.3,64,256c0,17.7,13.7,32,30.6,32h322.8c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span></div>
<div data-element-id="elm_VcogZnBLcKNvSgk2GHONdg" id="zpaccord-panel-elm_VcogZnBLcKNvSgk2GHONdg" data-element-type="accordioncontainer" class="zpelement zpaccordion-content " style="margin-top:0;" role="region" aria-labelledby="zpaccord-hdr-elm_VcogZnBLcKNvSgk2GHONdg"><div class="zpaccordion-element-container"><div data-element-id="elm_2fpqbUufH0J1VrJsrsWwZA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_z_EU830N1rev5Hf8E2xNjg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_gfULCh_bHs2rgCU2KwFutw" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>A demo runs on clean, curated data in a controlled setting. Production has to handle messy real-world data, live system integrations, and edge cases nobody scripted for, that shift is where most of the real engineering work happens.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_ijFeunt_tM5HAZ5e7aRXXA" id="zpaccord-hdr-elm_tdWq1G4JzrAJrF6I6jfFkA" data-element-type="accordionheader" class="zpelement zpaccordion " data-tab-name="How do I move an AI pilot to production successfully?" data-content-id="elm_tdWq1G4JzrAJrF6I6jfFkA" style="margin-top:0;" tabindex="0" role="button" aria-expanded="false" aria-controls="zpaccord-panel-elm_tdWq1G4JzrAJrF6I6jfFkA" aria-label="How do I move an AI pilot to production successfully?"><span class="zpaccordion-name">How do I move an AI pilot to production successfully?</span><span class="zpaccordionicon zpaccord-icon-inactive"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M98.9,184.7l1.8,2.1l136,156.5c4.6,5.3,11.5,8.6,19.2,8.6c7.7,0,14.6-3.4,19.2-8.6L411,187.1l2.3-2.6 c1.7-2.5,2.7-5.5,2.7-8.7c0-8.7-7.4-15.8-16.6-15.8v0H112.6v0c-9.2,0-16.6,7.1-16.6,15.8C96,179.1,97.1,182.2,98.9,184.7z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M128,169.174c-1.637,0-3.276-0.625-4.525-1.875l-56.747-56.747c-2.5-2.499-2.5-6.552,0-9.05c2.497-2.5,6.553-2.5,9.05,0 L128,153.722l52.223-52.22c2.496-2.5,6.553-2.5,9.049,0c2.5,2.499,2.5,6.552,0,9.05l-56.746,56.747 C131.277,168.549,129.638,169.174,128,169.174z M256,128C256,57.42,198.58,0,128,0C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128 C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2c-63.522,0-115.2-51.679-115.2-115.2 C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,298.3L256,298.3L256,298.3l174.2-167.2c4.3-4.2,11.4-4.1,15.8,0.2l30.6,29.9c4.4,4.3,4.5,11.3,0.2,15.5L264.1,380.9c-2.2,2.2-5.2,3.2-8.1,3c-3,0.1-5.9-0.9-8.1-3L35.2,176.7c-4.3-4.2-4.2-11.2,0.2-15.5L66,131.3c4.4-4.3,11.5-4.4,15.8-0.2L256,298.3z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H288V94.6c0-16.9-14.3-30.6-32-30.6c-17.7,0-32,13.7-32,30.6V224H94.6C77.7,224,64,238.3,64,256 c0,17.7,13.7,32,30.6,32H224v129.4c0,16.9,14.3,30.6,32,30.6c17.7,0,32-13.7,32-30.6V288h129.4c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span><span class="zpaccordionicon zpaccord-icon-active"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M413.1,327.3l-1.8-2.1l-136-156.5c-4.6-5.3-11.5-8.6-19.2-8.6c-7.7,0-14.6,3.4-19.2,8.6L101,324.9l-2.3,2.6 C97,330,96,333,96,336.2c0,8.7,7.4,15.8,16.6,15.8v0h286.8v0c9.2,0,16.6-7.1,16.6-15.8C416,332.9,414.9,329.8,413.1,327.3z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M184.746,156.373c-1.639,0-3.275-0.625-4.525-1.875L128,102.278l-52.223,52.22c-2.497,2.5-6.55,2.5-9.05,0 c-2.5-2.498-2.5-6.551,0-9.05l56.749-56.747c1.2-1.2,2.828-1.875,4.525-1.875l0,0c1.697,0,3.325,0.675,4.525,1.875l56.745,56.747 c2.5,2.499,2.5,6.552,0,9.05C188.021,155.748,186.383,156.373,184.746,156.373z M256,128C256,57.42,198.58,0,128,0 C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2 c-63.522,0-115.2-51.679-115.2-115.2C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,213.7L256,213.7L256,213.7l174.2,167.2c4.3,4.2,11.4,4.1,15.8-0.2l30.6-29.9c4.4-4.3,4.5-11.3,0.2-15.5L264.1,131.1c-2.2-2.2-5.2-3.2-8.1-3c-3-0.1-5.9,0.9-8.1,3L35.2,335.3c-4.3,4.2-4.2,11.2,0.2,15.5L66,380.7c4.4,4.3,11.5,4.4,15.8,0.2L256,213.7z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H94.6C77.7,224,64,238.3,64,256c0,17.7,13.7,32,30.6,32h322.8c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span></div>
<div data-element-id="elm_tdWq1G4JzrAJrF6I6jfFkA" id="zpaccord-panel-elm_tdWq1G4JzrAJrF6I6jfFkA" data-element-type="accordioncontainer" class="zpelement zpaccordion-content " style="margin-top:0;" role="region" aria-labelledby="zpaccord-hdr-elm_tdWq1G4JzrAJrF6I6jfFkA"><div class="zpaccordion-element-container"><div data-element-id="elm_0_h2cR9PqQ8okbKSHVU7IA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_JEi_pSN0VinrYioLBeloRg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_V7WdSz9xspHZLtXhSZlwAQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>There's no fixed timeline, it depends heavily on data readiness and integration complexity. Organisations that treat the demo-to-production gap as its own project, with clear ownership and a measurable definition of success, consistently get further than those that treat it as a formality after the demo.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_B5nVWcUB0uvHnaV501O9SQ" id="zpaccord-hdr-elm_oKzVwe76kZHgvZWV1hibEw" data-element-type="accordionheader" class="zpelement zpaccordion " data-tab-name="Does the demo-to-production gap apply to Microsoft Copilot Studio specifically?" data-content-id="elm_oKzVwe76kZHgvZWV1hibEw" style="margin-top:0;" tabindex="0" role="button" aria-expanded="false" aria-controls="zpaccord-panel-elm_oKzVwe76kZHgvZWV1hibEw" aria-label="Does the demo-to-production gap apply to Microsoft Copilot Studio specifically?"><span class="zpaccordion-name">Does the demo-to-production gap apply to Microsoft Copilot Studio specifically?</span><span class="zpaccordionicon zpaccord-icon-inactive"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M98.9,184.7l1.8,2.1l136,156.5c4.6,5.3,11.5,8.6,19.2,8.6c7.7,0,14.6-3.4,19.2-8.6L411,187.1l2.3-2.6 c1.7-2.5,2.7-5.5,2.7-8.7c0-8.7-7.4-15.8-16.6-15.8v0H112.6v0c-9.2,0-16.6,7.1-16.6,15.8C96,179.1,97.1,182.2,98.9,184.7z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M128,169.174c-1.637,0-3.276-0.625-4.525-1.875l-56.747-56.747c-2.5-2.499-2.5-6.552,0-9.05c2.497-2.5,6.553-2.5,9.05,0 L128,153.722l52.223-52.22c2.496-2.5,6.553-2.5,9.049,0c2.5,2.499,2.5,6.552,0,9.05l-56.746,56.747 C131.277,168.549,129.638,169.174,128,169.174z M256,128C256,57.42,198.58,0,128,0C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128 C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2c-63.522,0-115.2-51.679-115.2-115.2 C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,298.3L256,298.3L256,298.3l174.2-167.2c4.3-4.2,11.4-4.1,15.8,0.2l30.6,29.9c4.4,4.3,4.5,11.3,0.2,15.5L264.1,380.9c-2.2,2.2-5.2,3.2-8.1,3c-3,0.1-5.9-0.9-8.1-3L35.2,176.7c-4.3-4.2-4.2-11.2,0.2-15.5L66,131.3c4.4-4.3,11.5-4.4,15.8-0.2L256,298.3z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H288V94.6c0-16.9-14.3-30.6-32-30.6c-17.7,0-32,13.7-32,30.6V224H94.6C77.7,224,64,238.3,64,256 c0,17.7,13.7,32,30.6,32H224v129.4c0,16.9,14.3,30.6,32,30.6c17.7,0,32-13.7,32-30.6V288h129.4c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span><span class="zpaccordionicon zpaccord-icon-active"><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-1"><path d="M413.1,327.3l-1.8-2.1l-136-156.5c-4.6-5.3-11.5-8.6-19.2-8.6c-7.7,0-14.6,3.4-19.2,8.6L101,324.9l-2.3,2.6 C97,330,96,333,96,336.2c0,8.7,7.4,15.8,16.6,15.8v0h286.8v0c9.2,0,16.6-7.1,16.6-15.8C416,332.9,414.9,329.8,413.1,327.3z"></path></svg><svg aria-hidden="true" viewBox="0 0 256 256" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-2"><path d="M184.746,156.373c-1.639,0-3.275-0.625-4.525-1.875L128,102.278l-52.223,52.22c-2.497,2.5-6.55,2.5-9.05,0 c-2.5-2.498-2.5-6.551,0-9.05l56.749-56.747c1.2-1.2,2.828-1.875,4.525-1.875l0,0c1.697,0,3.325,0.675,4.525,1.875l56.745,56.747 c2.5,2.499,2.5,6.552,0,9.05C188.021,155.748,186.383,156.373,184.746,156.373z M256,128C256,57.42,198.58,0,128,0 C57.42,0,0,57.42,0,128c0,70.58,57.42,128,128,128C198.58,256,256,198.58,256,128z M243.2,128c0,63.521-51.679,115.2-115.2,115.2 c-63.522,0-115.2-51.679-115.2-115.2C12.8,64.478,64.478,12.8,128,12.8C191.521,12.8,243.2,64.478,243.2,128z"></path></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-3"><path d="M256,213.7L256,213.7L256,213.7l174.2,167.2c4.3,4.2,11.4,4.1,15.8-0.2l30.6-29.9c4.4-4.3,4.5-11.3,0.2-15.5L264.1,131.1c-2.2-2.2-5.2-3.2-8.1-3c-3-0.1-5.9,0.9-8.1,3L35.2,335.3c-4.3,4.2-4.2,11.2,0.2,15.5L66,380.7c4.4,4.3,11.5,4.4,15.8,0.2L256,213.7z"/></svg><svg aria-hidden="true" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg" class="svg-icon-15px zpaccord-svg-icon-4"><path d="M417.4,224H94.6C77.7,224,64,238.3,64,256c0,17.7,13.7,32,30.6,32h322.8c16.9,0,30.6-14.3,30.6-32 C448,238.3,434.3,224,417.4,224z"></path></svg></span></div>
<div data-element-id="elm_oKzVwe76kZHgvZWV1hibEw" id="zpaccord-panel-elm_oKzVwe76kZHgvZWV1hibEw" data-element-type="accordioncontainer" class="zpelement zpaccordion-content " style="margin-top:0;" role="region" aria-labelledby="zpaccord-hdr-elm_oKzVwe76kZHgvZWV1hibEw"><div class="zpaccordion-element-container"><div data-element-id="elm_zMw89zPaiod4nNj2ozsZEA" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_qFr9epefZSqIbmruhVYHDQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_aqiYeplBZcAnapaXlUU6Eg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Yes, and often more visibly than other platforms. Copilot Studio's low-code interface makes it unusually easy to get a convincing demo running fast, which means organisations reach the demo stage sooner and are more likely to underestimate what's left: knowledge source scoping, hallucination guardrails, real data connections, and clear ownership once the agent is live.</p></div><p></p></div>
</div></div></div></div></div></div></div></div></div></div></div><div data-element-id="elm_8oSdV1rNkAq9SvfChx7Jvg" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_CNUaXgN2FJ73tzHRjpA9Lw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_e_nERwpILcrUAIeNvCZiug" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_9Kh8OXxAinjYKU29gQF40A" data-element-type="divider" class="zpelement zpelem-divider "><style type="text/css"></style><style> [data-element-id="elm_9Kh8OXxAinjYKU29gQF40A"] .zpdivider-container .zpdivider-common:after, [data-element-id="elm_9Kh8OXxAinjYKU29gQF40A"] .zpdivider-container .zpdivider-common:before{ border-color:#A6CE39 } </style><div class="zpdivider-container zpdivider-line zpdivider-align-center zpdivider-align-mobile-center zpdivider-align-tablet-center zpdivider-width100 zpdivider-line-style-solid "><div class="zpdivider-common"></div>
</div></div><div data-element-id="elm_JWjvdpNcqPARm9QecZ657A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Thinking about moving an AI pilot toward something that actually runs in production? <a href="/contact" title="Get in touch" target="_blank" rel="">Get in touch</a> and we'll help you scope what that really takes.</p></div><p></p></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Mon, 07 Sep 2026 11:19:27 +0000</pubDate></item><item><title><![CDATA[You Don't Wait for Something to Look Dangerous Before You Take It Seriously]]></title><link>https://www.gtconsult.com/blogs/post/you-don-t-wait-for-something-to-look-dangerous-before-you-take-it-seriously</link><description><![CDATA[<img align="left" hspace="5" src="https://www.gtconsult.com/Blog Site/Black White Geometric Talk Podcast YouTube Thumbnail -1-.png"/>The best security and IT decisions get made before a risk looks dangerous to everyone, not after. Here's what that looks like, with a real example.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_2xxg23QISMyRVJT8xzT-ag" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_X3_6N0H-TXiwOm9LpfamUQ" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm__y66C0gJSa683zUw9Xpm_w" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_ki6DL9HYHnJ7ndrSXQ-y7g" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_ki6DL9HYHnJ7ndrSXQ-y7g"] .zpimage-container figure img { width: 962px ; height: 505.05px ; } } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-tablet-align-center zpimage-mobile-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Blog%20Site/Black%20White%20Geometric%20Talk%20Podcast%20YouTube%20Thumbnail%20-1-.png" size="fit" data-lightbox="true"/></picture></span></figure></div>
</div></div></div></div></div><div data-element-id="elm_QK_KcnRmPstH733TQmkpfQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_1YxEJEZmbhvroinAV1LIsw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_E4JEPSDt4E1Xtqpqj0SiNQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_pnPRCQ6LSJaklwpaAmKSzg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center zptext-align-mobile-center zptext-align-tablet-center " data-editor="true"><p></p><div><p style="text-align:left;">You don't wait for something to look dangerous before you take it seriously. You take it seriously because someone qualified already has.</p><p style="text-align:left;">That's a small idea with a lot riding on it. Most of the costly mistakes we see in IT and security don't happen because nobody knew about a risk. They happen because the risk didn't look urgent yet, so it sat at the bottom of a list until it did.</p></div><p></p></div>
</div><div data-element-id="elm_nsqfXFXrkdX7xhw2BjBk5g" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong>Visible danger is a lagging signal</strong></span></h2></div>
<div data-element-id="elm_FeGkr55ebZ2zcNVmykSoYQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>By the time a risk is obvious to everyone in a room, it's usually already been a risk for a while. Obvious is late. The people who actually understand a system, a contract, or a process can typically see a problem taking shape long before it's loud enough for everyone else to notice from the outside.</p><p>That gap, between when a real risk starts and when it becomes visible to a non-specialist, is exactly where the damage happens. Waiting for the visible version of a problem before acting on it isn't caution, it's just later.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_IioQ-2tu3bwMrQePefzH-A" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_oxP4JScn_rOJsL4OZ6Op9A" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_qlIf_k7A4uCxHsbC-t8Krg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_psx-fgFac9jXdeWCNxT-AQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong><span>What &quot;qualified&quot; is actually for</span></strong></span></h2></div>
<div data-element-id="elm_liziePK9O8ASOTsZx-7s_Q" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>A good partner isn't the one who reacts fastest once something's on fire. It's the one who was already watching, who flagged the issue before it needed flagging urgently, and who already had a plan in place before you needed one.</p><p>That's a genuinely different skill from incident response. It's not about being fast when things go wrong. It's about noticing quietly, consistently, before things go wrong, and being trusted enough that &quot;this needs attention&quot; is taken seriously the first time it's said, not the third.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_GmY01AupdhYVWlm9cn-_jQ" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_WHQdWrljb0Bq3i_RUbfMMw" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_8BFbv4SJSfj4z329qOgGXw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_lNmp0kHbc6hTtM0q1TykCg" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><strong><span>A recent example</span></strong></span></h2></div>
</div></div></div></div><div data-element-id="elm_mePHs5-xIfUjhn3XPxoLxw" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_kD-3-aoDviZZ8kEIz9PiQw" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_jl_AbbLoBlrw2FC4F53O3w" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_qtSVEYwIRD7uHvQo_PutEg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>A few weeks ago, we flagged a SharePoint vulnerability scoring 9.8 out of 10, CVE-2026-20963, before most organisations running it had any real reason to think about it. It wasn't an old, deprecated version being targeted either. It affected every supported on-premises SharePoint version at once: Subscription Edition, 2019, and 2016.</p><p><br/></p><p>Microsoft shipped a patch for it in January 2026. For two months, that patch just sat there, available, unremarkable, one line in a long list of monthly updates. Then on 18 March, the U.S. Cybersecurity and Infrastructure Security Agency added it to their Known Exploited Vulnerabilities catalog, confirming that attackers were actively using it against real environments.</p></div><p></p></div>
</div></div><div data-element-id="elm_Rapi7hKCk_aC63PJzZ_uhQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_2TojXxllESII66meaeuoTA" data-element-type="video" class="zpelement zpelem-video "><style type="text/css"> @media (max-width: 767px) { [data-element-id="elm_2TojXxllESII66meaeuoTA"].zpelem-video iframe.zpvideo{ width:560px !important; height:315px !important; } } @media all and (min-width: 768px) and (max-width:991px){ [data-element-id="elm_2TojXxllESII66meaeuoTA"].zpelem-video iframe.zpvideo{ width:560px !important; height:315px !important; } } </style><div class="zpvideo-container zpiframe-align-left zpiframe-mobile-align-center zpiframe-tablet-align-center"><iframe class="zpvideo " width="560" height="257" src="https://www.youtube.com/embed/q2uThhTkZv4?si=0yMAvCJS7Ce6OnSy" frameborder="0" allowfullscreen></iframe></div>
</div></div></div><div data-element-id="elm_4QwPhF-MjYV-FWFBpcCG1g" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_i4NCzeueLzifQ45AXMs7UA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_ux3Po_T2_J6rw-ut_MT3Tg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Here's the part worth sitting with: nothing about the vulnerability changed between January and March. The danger was exactly as real in January as it was in March. The only thing that changed was that by March, it was finally visible enough to make headlines.</p><p><br/></p><p>Acting on it in January meant taking it seriously before it looked dangerous. Acting on it in March meant taking it seriously once everyone else already had to.</p></div><p></p></div>
</div></div></div></div></div><div data-element-id="elm_HRVmeRzuUNx_m0nqe_3OyA" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_UPPBxPyYglMKAYQsKRb4RQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column="false"><style type="text/css"></style><div data-element-id="elm_C1JK33VfyvPCTsN9GfQXNQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_rZpfFNSFv_lryeVySYpAWA" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-style-none zpheading-align-left zpheading-align-mobile-left zpheading-align-tablet-left " data-editor="true"><span style="font-size:26px;"><span><strong>Why this matters beyond one CVE</strong></span></span></h2></div>
<div data-element-id="elm_Z2z4hgQi3QXENo43ivwNnA" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>This pattern isn't specific to SharePoint, or to security. It shows up anywhere risk quietly builds before it's acknowledged: a contract clause nobody double-checked, a permission structure that's grown looser over years, a process that's one departure away from breaking. In every case, the actual danger and the visible danger arrive at different times, and the gap between them is where a good partner earns their keep.</p><p><br/></p><p>The standard worth holding any technology or security partner to isn't &quot;how quickly do you respond when something breaks.&quot; It's &quot;what have you already flagged that hasn't broken yet.&quot;</p></div><p></p></div>
</div><div data-element-id="elm_Kub-Zeh5RBDO6KKVe5lYQQ" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-left zptext-align-mobile-left zptext-align-tablet-left " data-editor="true"><p></p><div><p>Want a partner who's watching before things get loud? <a href="/contact" title="Get in touch" rel="">Get in touch</a> and we'll show you what we're already keeping an eye on.</p></div><p></p></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Wed, 02 Sep 2026 15:44:33 +0000</pubDate></item><item><title><![CDATA[Breaking boundaries, good and bad]]></title><link>https://www.gtconsult.com/blogs/post/breaking-boundaries-good-and-bad</link><description><![CDATA[I have written extensively about how technology breaks boundaries, both tangible and intangible. But is there capacity for this to expand beyond our i ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_0caLN4e-QeStpK600mwg3g" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_3II__-7gQMylBovGZucAsw" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_U9NDhdccRSacK0FseUeDzw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_FSnsl-_cS_q53PDrdmX53A" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center " data-editor="true"><div><p><strong>I have written extensively about how technology breaks boundaries, both tangible and intangible. But is there capacity for this to expand beyond our imagination? And is this for the good or for the bad?</strong></p><p><strong>Credibility breaker</strong></p><p>I read an <a href="https://www.theatlantic.com/technology/archive/2017/05/freeing-technology-from-the-pace-of-bureaucracy/524034/">interesting article</a> on theatlantic.com which provided a unique view on this debate.</p><p>The article proposes that technology can be powerful, but it isn’t inherently good or bad. Just as a hammer isn’t inherently good or bad; what matters is how it’s used. Are we using the tool to build or to destroy?</p><p>Technology can be a weapon against democracy. Fake news, fabricated for virality, spreads harmful propaganda at the speed of a share. Governments use technology to violate the privacy of law-abiding citizens. Bad actors have influenced elections and broken into the US Defence Department through email inboxes.</p><p><strong>A worker for good</strong></p><p>The article adds that if civic engagement fuels democracy, technology can be a saviour, too.</p><p>Technology helped the US to register more voters in 2016 than ever before in American history. Technology has empowered outsider candidates to raise funds, compete, and win against elite party heavyweights.</p><p>Further, open data policies and portals provide free, up-to-date access to valuable information about communities and government, and citizens are using it to build businesses and to hold government accountable.</p><p>**Sparking a revolution **</p><p>Technology held a particular political leader very accountable. Unhappy with then President Hosni Mubarak’s leadership, the people of Egypt took a stand in 2011 and organised a revolution which saw the start of the Arab Spring.</p><p>Large groups of people were mobilised using technology such as WhatsApp and Facebook to arrange gatherings or campaigns against government-held positions. When the police were making their way towards these positions, the people were against forewarned by the same messaging services and social networks.</p><p>Now Egypt is considering changing its laws regarding social media in the fear that a similar mobilisation can take place in the future.</p><p>A report on edition.cnn.com <a href="http://edition.cnn.com/2017/05/16/africa/egypt-social-media/">points out that</a>&nbsp; a draft bill circulated in Egyptian newspapers would require users to register with the government to access sites including Twitter and Facebook. Successful applicants would receive a login linked to their national ID. Unauthorised use could result in prison sentences and heavy fines.</p><p>A politician said the move would <em>facilitate state surveillance over social networks in Egypt by making users enroll in a government-run electronic system that will grant them permission to access Facebook.</em> The same politician added that the reforms were necessary to combat terrorism and incitement against the state.</p><p>A human rights activist group labelled the move as shocking. <em>This will have a big impact by controlling what people say and don’t say. Government issued IDs are linked to a plethora of activities including driving, banking, and medical services so the government will have much more information about users’ whereabouts.</em></p><p></p><p><strong>Crossing the line</strong></p><p>While technology is unquestionably a force of good; as we have seen, it can have detrimental effects as well.</p><p>The above deals with the dangers of technology at a high level, but are there dangers at a lower level? A <a href="http://www.cbc.ca/radio/thecurrent/the-current-for-may-15-2017-1.4112604/why-technology-is-addictive-and-what-to-do-about-it-1.4112606">recent article</a> on cbc.ca suggests that there is.</p><p>The article points out that a buzzing phone, glowing tablet or the sound of a favourite video game can be a powerful temptation many can’t resist.</p><p>Now new research shows the cravings we have to connect to our devices can, in fact, be a real addiction.</p><p>Talking to cbc.ca, Adam Alter, author of Irresistible: The Rise of Addictive Technology and the Business of Keeping us Hooked, said that 75% of people now say they can reach their phones 24 hours a day without having to move their feet.&nbsp; He added that the average person spends 3 hours and 42 minutes staring at screens each day, and that number is rising.</p><p>“Most people generally underestimate how long they are on their devices. I include myself in this category and I can point to several apps that can be used to track actual screen time use,” said Alter.</p><p>Alter explains the success of social media platforms are that they have many ingredients that make it irresistible — the biggest being that a reward is within reach but yet never guaranteed, much like gambling.</p><p></p><p><strong>Arrested development</strong></p><p>Fascinated by the article so far? The next part of the article really hit home and got me asking questions.</p><p>The article pointed out that while it’s too early to know the long-term impact of our technological consumption, Alter says there is evidence that children who spend a lot of time on screens early in life have language delays and are not skilled communicators.</p><p>He feels that a lot of nuances are lost when a person who would normally use precise language to communicate something funny like LOL when texting can’t factor in facial expressions or a lilt in a laugh.</p><p>“Everything is a cue. And we don’t even think about that if we’re skilled communicators who have spent a lot of time face to face. But if your early use of communication is spent LOL’ing and you don’t acquire those nuances, it’s very hard to acquire them later on,” said Alter.</p><p>When it comes to toddlers, Atler referred to the quote, <em>never get high on your own supply</em> and suggests the best way to maintain distance from the “<em>drug</em>” of screen time is to <em>keep them away from your family.</em></p><p></p><p><strong>Further investigation</strong></p><p>While the effects of technology on our children may still be a matter of debate, it is worth further investigation.</p><p>A <a href="http://www.irishexaminer.com/viewpoints/analysis/we-must-engage-with-adverse-effects-of-technology-on-children-448287.html">recent report</a> on the irishexaminer.com points out that UCD professor Mary Aiken, advisor to the Europol European Cybercrime Centre, has researched in depth the developmental impact of technology on children — from infant to teenage years.</p><p>Dr Aiken – who has advised Interpol, the FBI and the White House on cyber-criminality – believes it’s the Government’s responsibility to protect children from the harmful side effects of technology.</p><p>“The State has a duty in terms of actually reaching out, educating, informing, and ultimately protecting children,” she said, “we need structured guidelines for how parents should introduce children to technology and how they can address negative behaviours from an informed scientific perspective.”</p><p>Quoting the Canadian forensic psychologist Michael Seto, Dr Aiken added that the world is <em>living through one of largest unregulated social experiments of all time</em> with regard to technology and developmental impact.</p><p>Addiction, lack of empathy, and poor development of communication skills are just some of the side effects which children are currently at risk of due to technology overuse.</p><p></p><p><strong>What age is the right age?</strong></p><p>Dr Aiken believes the EU Government needs to invest in ongoing research and initiatives to help the current generation of children grow up safely alongside technology.</p><p>“We really need theories of stages of cyber cognitive development. If we think about child development in a real-world context, we have theoretical guidelines; what age a child should be crawling, picking up building blocks. My argument is we don’t have equivalent guidelines in an age of technology. What age is it appropriate to give a tech device to a young child? The American Academy of Paediatrics doesn’t recommend exposing an infant to any screen before the age of two — an example of something not widely known by parents,” said Dr Aiken.</p><p>I am not against technology. But we need to know the good side of the debate, as well as the bad side, to fully appreciate the challenge we face.</p></div></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Thu, 25 May 2017 15:29:02 +0000</pubDate></item></channel></rss>