Late Nights, Busy Weekends, & a Lot of Learning

Thu, 15 May 2025 09:21:33 +0000

Midnight’s Certification Journey

There’s a quiet kind of determination that often hides behind the scenes of IT support. It’s the kind that isn’t loud or boastful, but you see it in how someone shows up for the team, how they handle a difficult ticket, and how they quietly push themselves to grow. Midnight, one of our SharePoint Support Engineers, recently passed the Microsoft Certified: Security, Compliance, and Identity Fundamentals exam—and her story is a reminder that professional growth doesn’t always start with a formal plan. Sometimes, it starts with a nudge from leadership, a few too many tabs open, and a personal goal to prove something to yourself.

We sat down with Midnight to unpack her journey in full: the late nights, the surprises, the setbacks—and the sweet, surreal moment when she saw that she’d passed.

When you speak to Midnight about her latest achievement, her quiet confidence and curiosity shine through. As a SharePoint Support Engineer, she's always been interested in the mechanics behind her work—but now, with a new security certification under her belt, she’s got the theory to back it all up.

What exam did she pass?

The SC-900: Microsoft Security, Compliance, and Identity Fundamentals exam is designed to assess your foundational knowledge of security, compliance, and identity (SCI) concepts and related Microsoft solutions.

The SC-900 exam is intended for individuals who are looking to familiarize themselves with the fundamentals of SCI across cloud-based and related Microsoft services.This includes business stakeholders, new or existing IT professionals, and students.A basic understanding of Microsoft Azure and Microsoft 365 is recommended.

Key areas covered in the exam:

Concepts of security, compliance, and identity.
Capabilities of Microsoft Entra.
Capabilities of Microsoft security solutions.
Capabilities of Microsoft compliance solutions.

Why this exam?

The choice wasn’t random.

“It was part of the team's upskilling plan, identified by Brad for the support team.”

The certification was identified as a strategic step for the team, and Midnight leaned into it—recognizing that it wasn’t just about ticking a box, but about staying relevant and useful in a constantly evolving space.

Additionally, the certification wasn’t just a trophy; it was a tool. For Midnight, passing was just part of the mission. The real aim was to deepen her understanding of how security and compliance are embedded into hybrid infrastructure—something she works with every day.

Preparing for the exam

We asked how she prepared, and the answer was as real as it gets:

“A lot of sleepless nights, going through material on the laptop screen.”

No sugar-coating here. Midnight juggled her job and studies like many do—burning the midnight oil, quite literally. But the biggest challenge wasn’t the content itself.

“Sticking to the schedule and resisting the urge to play games.”

There’s something delightfully honest about that. When work and study take up all your hours, the call of an Xbox or a mobile game is loud. But she powered through.

Staying motivated

Every study journey has that moment where you ask, “Why am I doing this again?” For Midnight, the motivation came in an unexpected form:

“The upcoming long weekend and the prospect of rest.”

Sometimes, it's not a deep philosophical answer—it’s knowing that if you just keep going a little longer, there’s rest on the other side. That’s more relatable than most of us would like to admit.

Finding out she passed

When asked how it felt when she saw that “pass” on her screen.

“It felt unreal and surprising.”

“I gained the certification and more experience about the infrastructure being deployed for security and compliance.”

It’s more than just a certificate. For Midnight, it’s validation of her knowledge and a clearer understanding of the behind-the-scenes structure that supports secure business operations. It also deepens her ability to troubleshoot and support clients confidently.

How do you plan to apply what you’ve learned in your current role?

“Like I say, it's now—we're already working with these things. So now I just have a better understanding of why we implement these things.

Whereas, like I say, sometimes it was a case of your—management wants us to implement these things.

There's a very good reason why, but obviously I don't know quite the reason why beforehand.

And now I can actually know that this is—we need to implement this and do this because it can help us with this and this.”

“So yeah, I would say it helps identify why we have certain technologies in place—and rules as well—for the company environment.”

Her answer shows how impactful training can be when it’s tied to real-world application. She’s not just doing the work—she now understands the why behind it.

What’s your next goal after this awesome win? What are you looking to achieve next?

“The next goal I would say being the best auntie to my brother's child because it's only—they're only like 6 weeks away.

But yeah… my next goal would be, I would like to, and I'll ask whether this would be possible, but I would like to get more experience in being able to assist the devs with support tickets that need to be escalated to the devs—not only to help them with their workload and all of that, but because I find it extremely interesting. So I would say that would be my next goal. But that is now not a certification goal. The certification goal—I’ll find out which one is next.”

Midnight’s passion for deepening her knowledge is contagious. Whether it’s supporting her family or her dev team, she’s all-in.

Advice for anybody who wants to pursue this exam

“Yes, I would actually say it's worthwhile to do it because in this day and age, security is everything.
Even like—for a very stupid example, but a very real one that I feel like everyone can resonate with—is you have a security gate or a security alarm in your house, or something, something to secure your physical environment.”

“So with this, it just—it gives you a better understanding of how to secure—basically how to understand the security system within your, obviously, your business environment.”

“So yeah, that's why I would say this is definitely a good one to do. And yeah, I'm actually very glad I did it.”

Midnight keeps it real—and relevant. Whether you’re in IT or just securing your home Wi-Fi, she makes the importance of this exam easy to relate to.

Final Thoughts

Midnight’s achievement is more than a line on her résumé—it’s a stepping stone to what’s next. From becoming the best auntie to diving deeper into technical support, she’s embracing the opportunity to grow, ask questions, and lift others while she learns.

“I'm actually very glad I did it.”

And so are we.

Congratulations, Midnight!

GTconsult - Blog #Microsoft